Backroom Warehouse Specialist

Key Responsibilities  

• Ensures 100% donor and customer delight by treating new and donated items with respect and showing appreciation to the customer. 

• Ensures production goals are met per the direction of the team leader, including table rotations at Outlet. 

• Proficiently sorts and categorizes items by value stream, product type, size, color, etc. and removes bags, boxes or obvious trash from donation flow. 

• Maintains a safe, neat, clean and organized work area and dumps garbage as needed while using all proper safety equipment. 

• Adheres to proper operation and handling of material moving equipment. 

• Changes out full gaylords utilizing full forks method (pallet jack) and labels full gaylords. 

• Safely bands and shrink wraps pallets of various products securely for transportation and builds/breaks down gaylords. 

• Assists team members and customers with oversized items. 

• Ensures there is always a variety of quality product for the other roles at the store to hang or price (in the retail environment only). 

• Greets donor in a prompt, friendly and courteous manner within 10 seconds, assists donors with safely unloading donations from vehicles, offers tax receipts or coupons when applicable and maintains accurate daily counts of donations (when working in Donor Greeter role only). 

• Proficiently and accurately packs and labels product for shipping using tools provided (in E-Commerce role only). 

• Proficiently and accurately maintains E-Commerce stockroom and Customer Pick Up Area (in E-Commerce role only). 

• Operates Hand pallet jack and compactor (if 18 years or older and trained/checked off)  

• Ensures donations remain property of Goodwill NCW and are not used in a personal nature. 

• Serves as a positive role model and demonstrates a can-do attitude.